To see our complete cancellation policy, see Microsoft Store Terms of Sale. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. 1) The easiest way to do this is to go into Start Menu, open Microsoft OneDrive, sign into the old OneDrive account, open the OneDrive folder and copy the files and folders, 2) Sign out by unlinking the old account in OneDrive Settings > Account tab > Unlink from PC. To fix any issues, go to Payment options on your Microsoft account dashboard. If it does, we'll let you know when you arrive at Services & subscriptions. Don't hesitate to reply if you have other concerns. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. To get better assistance with deleting/removing your OneDrive account in your computer, we suggest that you contact our OneDrive In-App support by clicking this link. Make sure you're signed in with the same Microsoft account you used to purchase your subscription. Sign in to the account you want to close. The free Personal account gets you 5GB of storage for one user with bandwidth limited to 1GB per day. To delete a OneDrive account from your computer, follow the following steps Head on to Microsofts 'Close your account' page. ![]() ![]() If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: You can use OpenDrive for free, and paid plans start at 5 per month or 50 per year. OpenDrive, Inc., is an online storage, online syncing, backup and file. If I try, it tells me that the ID or password is incorrect. The problem is my school deletes every student account when the student graduates, so signing in is impossible. Subscriptions longer than 1 month and renewed - Denmark, Finland, Germany (purchases on or after March 1, 2022), Netherlands, Poland, and Portugal Troubleshoot issues if you can't cancel your subscription Usually, when this happens to files from my personal account, all I have to do is log into OneDrive and let it sync and the issue fixes itself. to select any bookmarks, click Cancel and continue with this activity. See Countries with prorated refunds for Microsoft subscriptions for more information.Īny subscription length - Canada, Israel, Korea, and Turkey Click Disk, Open Drive again, but this time, in the Open Drive drop-down list. Note: In the following countries, you can cancel your subscription, and depending on the subscription length you may be entitled to a prorated refund.
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